Last Updated: July 4, 2026
Thank you for shopping with Arabica Aura. We are committed to delivering your fragrances safely and efficiently throughout the United Kingdom.
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from arabicaura.co.uk.
1. Delivery Areas
We currently deliver to customers throughout the United Kingdom.
At this time, we do not offer international shipping. International delivery options may become available in the future.
2. Free UK Shipping
We are pleased to offer:
FREE Standard UK Shipping on all orders.
No minimum purchase is required unless otherwise stated during special promotions or seasonal campaigns.
3. Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next working day.
During periods of high demand, promotional events, or holidays, processing times may be slightly extended.
4. Estimated Delivery Times
Once dispatched, most orders are delivered within:
Standard UK Delivery: 2–5 business days
Please note that delivery times are estimates and may vary depending on:
- Courier operations
- Public holidays
- Severe weather conditions
- Peak seasonal demand
- Circumstances outside our control
5. Order Tracking
Where available, tracking information will be provided via email once your order has been dispatched.
Customers are responsible for providing accurate shipping information at checkout.
Arabica Aura is not responsible for delays or delivery issues resulting from incorrect shipping details supplied by the customer.
6. Delivery Issues
If your order has not arrived within the expected delivery timeframe, please contact us and we will investigate the issue with the shipping carrier.
If a parcel is confirmed lost in transit, we will work with the courier to arrange an appropriate resolution.
7. Damaged Deliveries
If your package arrives damaged:
- Take photographs of the package and product.
- Contact us as soon as possible.
- Include your order number and supporting images.
We will review the issue and assist with a replacement or refund where appropriate.
8. Delays Beyond Our Control
While we make every effort to deliver orders on time, we cannot guarantee delivery dates.
Arabica Aura is not responsible for delays caused by:
- Courier service disruptions
- Customs procedures
- Natural disasters
- Extreme weather conditions
- Industrial action or strikes
- Other circumstances beyond our reasonable control
9. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Arabica Aura
Email: wajeehhealthexplore@gmail.com
Website: arabicaura.co.uk